Our Story

Bootstrapped. Profitable from Day One. Engineered for the Future.

Hello, we're Theresa and Kannan — from day one, we have been the only two people building Thamarai Foods & Trading Private Limited from the ground up with zero external funding. We've personally designed the menu, mastered authentic Taiwanese recipes, sourced premium ingredients directly from Taiwan, trained every team member, architected, engineered, and operate our full tech stack: custom ERP, intuitive POS, and our growing e-commerce engine at taiwanmaami.com.

We created Taiwan Maami because India deserved the real deal — chewy imported boba pearls in organic teas, hand-pulled Biang Biang noodles, soft mochi, and more — all served with consistent quality and genuine warmth in a quick-service format that feels special.

The proof came fast:

• Palladium Mall (Velachery) outlet broke even in Month 1.

• T Nagar flagship followed in just three months — in Chennai's tough F&B landscape.

Not luck — but disciplined systems, lean operations, and a model designed for resilience and replication.

Beyond the metrics, what keeps us going is the joy we witness daily: first-timers beaming over their first sip of Classic Taiwan Milk Tea, friends becoming regulars, families bonding over shared mochi. That earned loyalty — one delighted customer at a time — is our true measure of success. Our drinks and bites are crafted to spark instant delight and build lasting cravings.

Looking ahead to 2026 and beyond, we're accelerating thoughtfully:

• Introducing fresh food & beverage innovations that fuse Taiwanese roots with Indian tastes

• Expanding direct channels (website, app, loyalty ecosystem) for quicker, more personal service

• Deploying AI-powered training tools to lock in consistency and warmth across every team and location

This isn't just another café brand. It's a modern blueprint for F&B in Industry 4.0 — where technology elevates craft, systems ensure unwavering quality at scale, and real human connection creates fierce loyalty.

Our model doesn’t rely on layers of management — it relies on systems. We've validated the model: profitable, customer-loved, and proven scalable with rapid break-even traction.

Now we're opening the door wider. Taiwan Maami is actively seeking franchise partners — experienced F&B operators and corporates with solid financial resources who share our passion for authentic quality and disciplined growth. If you're ready to bring premium Taiwanese bubble tea and quick bites to new cities across India with a low-risk, high-potential partner that's already de-risked the model, we'd love to talk expansion together.

With excitement for the chapters ahead,
Theresa & Kannan
Founders, Thamarai Foods & Trading Private Limited
Creators of Taiwan Maami